Posts Tagged ‘customer service forums’

“How does this make you feel?”

January 10th, 2011

GetSatisfaction‘s “How does this make you feel?” intrigues me: why do people answer this? Conventional wisdom says that people don’t classify their posts.
GetSatisfaction asks How does this make you feel?
Presumably it’s polite to ask people how they’re doing — at least in some situations. And technically there’s no post classification going on here: it’s mood classification, which most of us are trained in from a young age.

Get Satisfaction aggregates the mood on each discussion thread:
Get Satisfaction's The Mood in Here

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Posted in argumentative discussions, PhD diary, social web | Comments (2)